MEMPHIS, Tenn. — Registration is now open for MLGW’s Winter Moratorium program for Memphians. The deadline to apply is Nov. 15, 2024.
During the colder temperatures, the program offers a way for seniors and disabled customers to avoid disconnection if they get behind on their utility bills.
The program begins Dec. 1 and runs through February. Those who take part must still pay their bills, but if they can’t pay the entire bill, they won’t be disconnected. Payment plans for any remaining balances will be set up in March.
There are no income restrictions, but no new or previously enrolled applicants will be accepted if their past-due balance exceeds $199.99 on their bill by close of business on Nov. 30. MLGW said previously enrolled customers will automatically be re-enrolled if balance requirements are met.
For those ages 60 and over, proof of age is needed with each application (copy of driver's license, birth certificate or another legal form of ID). For those applying due to a disability, proof of disability (in the form of a doctor’s certification or letter from Social Security Administration) is needed with each application. There are no income restrictions for the program.
Customers can download the Winter Moratorium form at mlgw.com/wintermoratorium, request one be mailed by calling 901-544-6549, or visit an MLGW community office.