MEMPHIS, Tenn. — Update 9/17/2020
Methodist Le Bonheur Healthcare
We believe in the healing power of family at the bedside. In light of recent trends we are seeing in our community, we decided to slightly loosen restrictions. Our incident command team continues to vigilantly monitor those trends, such as: COVID inpatients and community case numbers.
Below are the policy highlights.
- Emergency Department – Adult and Pediatric Patients
- One visitor, after screening negative for COVID, may accompany the patient.
- Inpatients
- For adult patients, one visitor may be designated by the patient; this includes obstetrical patients. For pediatrics, two visitors may be designated by the patient and/or parent. Visitors must remain in the patient’s room for the duration of the visit.
- Clinics and Outpatient Areas
- Patients arriving in the ambulatory setting, including clinics or other outpatient areas, in adult facilities, should arrive by themselves if at all possible. Pediatric patients may be accompanied by one parent or legal guardian.
All visitors are expected to follow required precautions to prevent COVID-19 including wearing hospital grade masks, performing hand hygiene and maintaining social distance.
No visitors will be allowed in rooms or areas of patients with pending or positive COVID-19 tests including the emergency department. Compassionate exceptions can be made in certain circumstances.
To read the entire policy or view the list of exceptions, please visit our website.
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8/18/2020
Baptist Memorial Hospital
Baptist is committed to providing compassionate care for our patients, and an important part of that is keeping them as safe as possible during the COVID-19 pandemic.
Because Tennessee – specifically the metro-Memphis area – as well as Arkansas and Mississippi continue to be hot spots for the spread of COVID-19, Baptist Memorial Hospital-Memphis (located on Walnut Grove) has temporarily suspended patient visitation.
We encourage you to use these methods for staying in touch with one another:
- Use video chat services, such as FaceTime or Skype
- Call your patient’s room by dialing 901-226- and the patient’s 4-digit room number (ex. room 6101 would be 901-226-6101)
- Send Cheer Cards that will be printed and delivered to patients
- Mail cards to patients. (We will be glad to confirm the room number.)
- Please address them to:
Patient’s Name
Baptist Memorial Hospital-Memphis
6019 Walnut Grove Road, Memphis, TN 38120
- Please address them to:
Drop off packages at the main lobby, and we will gladly deliver them to your patient.
Due to food safety regulations and patient diet restrictions, no food items can be accepted and/or delivered. This includes any food items ordered through an outside delivery service, such as Uber Eats, Door Dash, Grub Hub, etc.
For more information, click here.
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Regional One Health
Regional One Health is further restricting visitor access until the transmission of COVID-19 is no longer a threat to our patients, staff, and community. The decision to restrict visitors was difficult and made based on guidance from the Tennessee Hospital Association. Our goal is to protect our patients and their families, our staff, and the community.
Most areas of Regional One Health will not allow visitation. We recognize there are times when having a visitor or family member present is crucial. In these cases, visitors are allowed if the patient falls under certain exceptions.
To read the exceptions, click here.
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St. Francis Hospital
Out of an abundance of caution, our visitation policy has changed to no visitors with the following exceptions:
- OB patients may have one support person to accompany them.
- Patients at end-of-life may have a limited number of visitors who must remain in the room for the duration of the visit
- Patients where the family member provides safety (i.e., altered mental or physical status or developmental delay) or is critical to patient care (i.e., disruptive behavior) may have one visitor who must stay in the room for the duration of the visit.
- Patients who require a home caregiver to be trained before discharge. The caregiver must stay in the room for the duration of the visit.
- Patients undergoing surgery or procedures may have one visitor before and immediately after the procedure/surgery.
No visitors will be allowed in rooms of patients with pending or positive COVID-19 tests.
Our staff will be happy to assist patients with virtual visits via their personal devices. We appreciate your understanding.
To read St. Francis's response to COVID-19, click here.
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Methodist Le Bonheur Hospital
To protect our patients, staff, visitors and community, all visiting is being suspended until the transmission of COVID-19 is no longer a threat.
No visitors will be allowed in rooms of patients with pending or positive COVID-19 tests.
We recognize there are times when having a visitor or family member present is crucial. In these cases, visitors will be allowed based on the situations listed below.
Please note these exceptions only apply if a visitor screens negative based on travel, contact with known or suspected COVID-19 patients or symptoms of respiratory infection (fever, runny nose, cough, shortness of breath).
Situations include:
- One parent or legal guardian of the patient who is a minor.
- Obstetric patients may have one support person to accompany them.
- Neonatal Intensive Care Unit (NICU) patients may have two parents who must remain in the room the duration of the visit.
- Patients at end-of-life may have a very limited number of visitors who must remain in the room for the duration of the visit.
- Patients where the family member provides safety (e.g., altered mental or physical status or developmental delay) or is key to patient care (e.g., disruptive behavior) may have one visitor who must stay in the room for the duration of the visit.
- Patients requiring a home caregiver to be trained must stay in the room for the duration of the visit.
- Patients undergoing surgery or procedures may have one visitor before and immediately after the procedure/surgery.
- Patients undergoing outpatient surgery or procedures may have one visitor before and immediately after the surgery/procedure.
Our patient care philosophy depends greatly on engaging families to be part of the healing process. The decision to restrict visitors was difficult and made only after careful consideration with our medical staff.
To read more about Methodist Le Bonheur's reponse, click here.