MEMPHIS, Tenn. — The City of Germantown (COG) is continuing to offer bottled water to residents affected by the water restrictions.
Bottled water will be distributed to Germantown residents daily through Friday, July 28 from 4 p.m. to 7 p.m. at Forest Hill Elementary located at 3368 Forest Hill Irene Rd. Bottled water cases are limited to one case per car. The school site will also be open on Saturday, from 9 a.m. to noon and Sunday, from 1 to 4 p.m.
Germantown residents can also bring their own containers and fill the containers with an unlimited amount of water of clean water at Bailey Station Elementary located at 3435 Bailey Station Rd. This site will be open during the same hours of operation as the site at Forest Hill Elementary,
Both water distribution sites are in need of volunteers. Anyone interested in volunteering to distribute water to the community can sign up at https://serve.volunteerodyssey.com/group/138033-Volunteer-Germantown.
COG said the Town of Collierville and Shelby County Emergency Management Agency is supporting the city through its water crisis.
The City said diesel fuel leaked into its water supply last Thursday, July 20, during a power outage.
Water use restrictions were partially lifted for some parts of Germantown Sunday, July 23. COG said water customers east of Forest Hill Irene Road could start back normal water consumption and use as of 9 p.m. Sunday night.
City officials said they received reports of a strong odor from the city’s tap water Thursday morning, July 20 and began investigating a cause. Now, the City is asking customers who still detect an odor in their water to notify CustomerService@Germantown-TN.gov or call (901) 757-7200.
COG said about 2:45 p.m. Thursday they found that during the current power outage, a generator being used to power the Southern Avenue water treatment facility was leaking diesel fuel into an underground reservoir.
Tennessee Department of Environment and Conservation (TDEC) completed water testing throughout the weekend.
The city is working to provide bottled water to those who are in critical need until water is approved for use.
Peace Tree UMC on 9315 E Shelby Drive is offering a hospitality room and showers from 9:30 a.m. to 4 p.m. Coffee, Wi-Fi, ice and water refills are also being offered at this location. Those who want more information from them can call (901) 286-5532.
