MEMPHIS, Tenn. — Memphis' energy supplier announced Friday that they’re getting reports of a scam that is specifically targeting their customers with text links.
Memphis Light Gas & Water (MLGW) said these scammers are sending out phishing links to customers. They warn the public not to clink on the links and that actual alerts from them will have "mlgw.com" specifically within the text as a link for more information.
In the past, scammers have posed as employees of MLGW and even asked customers to go to Walmart or use Zelle to make payments.
MLGW said employees will never call and demand money. Bill payments are accepted by using "My Account" on the MLGW website, authorized pay agents at mlgwagents.com, at a community office or over the phone at 1-866-315-0277.
MLGW asks customers who have fallen victim to these scammers to report the incident to the police.
Previously, they also said they wouldn’t ask customers to purchase a pre-paid debit card, scratch off the number on the back and share it with an employee in order to make a payment.
Those who wish to learn more about utility scams and MLGW can click here.
Those who wish to track or report scams in the area can visit the Memphis Better Business Bureau website here.
