MEMPHIS, Tenn — The crisis over the power outages following the recent storms in Memphis is over, according to Memphis Light, Gas and Water.
The utility said as of 2 p.m. on Tuesday, July 25, 2023, all customers who could take power have been restored.
MLGW dubbed the severe storms on Tuesday, July 18 the Rush hour storm because it hit at about 6 p.m. They said it and the storms Friday, July 21 impacted 216,000 customers.
MLGW said 98 repair crews, 89 tree trimming crews, 23 troubleshooters and 34 damage assessment teams worked to make the repairs.
MLGW said the work continues with an investment of $227 million for tree trimming and infrastructure updates, such as the installation of new transformers, modernized equipment, and having fewer customers on a fuse tap.
Any customers experiencing outages not related to the storms should continue to call in order to report an outage and not assume MLGW is aware of it.
Customers who continue to experience storm related issues, should call 211 to be connected to an agency who can provide support.
The July 18th outage number marks the third such mass outage event caused by storms since June 25, and the largest number of outages in Memphis from storms since the February 2022 ice storm, when more than 200,000 lost power.
City officials in Germantown and Collierville both reported widespread outages, with trees blocking major streets and power lines down.
Staying cool:
With the heat on the rise in the area, the City of Memphis said residents can find relief at libraries, community and senior centers during regular business hours.
The following Senior Centers are open to the public from 10 a.m. - 4 p.m.
- Ruth Tate, 1620 Marjorie, Memphis, TN 38106
- Frayser Raleigh, 3985 Egypt Central, Memphis, TN 38128
- Lewis, 1188 N. Pkwy Memphis, TN, 38105
The following libraries and community centers are open from 10 a.m. - 8 p.m.
- Orange Mound Senior Center, 2590 Park Ave. Memphis, TN 38114
- Hickory Hill Community Center, 3910 Ridgeway Rd. Memphis TN 38115
- Marion Hale, 4791 Willow Rd. Memphis, TN 38117
- Benjamin Hooks Library, 3030 Poplar Ave. Memphis, TN 38111
- Whitehaven Library 4120 Millbranch Rd. Memphis, TN 38116
- Cordova Library, 8457 Trinity Rd. Memphis, TN 38018
- Bartlett Library, 5884 Stage Rd. Memphis, TN 38134
- Raleigh Library, 3452 Austin Peay Hwy. Memphis, TN 38128
All other libraries, with the exception of Randolph Branch, are open until 6 p.m.
Debris collections:
Memphis public works is also hauling away trees that were cut and left at the curb.
To report a downed tree during regular business hours, contact 311. After-hours, call OEM at 901-636-2525
Residents experiencing Homelessness:
Openings are available at local shelters for anyone who is in need of a full-service shelter.
Those seeking shelter accommodations are encouraged to seek assistance from these partners.
- Union Mission (Men’s Shelter), 901-526-8403
- The Salvation Army (Women or women and children).
- Other shelter services may be found by calling the 24-hour MIFA hotline at 901-529-4545.