MEMPHIS, Tenn. — Memphis-based Verizon customers voiced concerns Friday night as Downdetector.com — a website tracking user reports — said that 1,343 Verizon users reported outages near 8 p.m.
Similarly, a website named outage.report also shared potential reports from surrounding areas like Atoka, Arlington, Dyersberg, Collierville and Cordova.
Twitter users tagged Verizon's official Twitter account and Verizon's official support page asking for answers. On Saturday morning, a spokesperson for the company said the issue has been revolved.
According to Verizon, fiber cuts in the area are caused a disruption in service.
During the outage, customers impacted were encouraged to enable "Wi-Fi calling" in order to ensure that they are able to make or receive calls.
Verizon also notes that even when service is disrupted, calls to 911 will still go through as long as any signal from any carrier is available.
The Memphis Police Department (MPD) has said they are not experiencing any issues, so if emergencies were to happen, they said they were able to assist citizens.
During the outage, users are concerned given additional issues like the excessive heat warnings in the area.
At the time, ABC24's Zaria Oates and Danielle Moss also tweeted about the situation and how it affects users finding directions with the lack of GPS-based apps.